Shipping policy
Processing Time
Orders are processed within 1–3 business days. You’ll receive a confirmation email once your order has shipped.
Shipping Times
Estimated delivery times:
- Canada: 3–7 business days
- USA: 5–10 business days
- International: 7–14 business days
Please note that delivery times may vary depending on your location and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout.
Order Tracking
Once your order ships, you’ll receive a tracking number by email so you can follow it every step of the way.
Delays
We’re not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances—but we’ll always do our best to help if something comes up.
Incorrect Address
Please double-check your shipping address at checkout. We’re not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you haven’t received it, please contact the shipping carrier first. If you still need help, reach out to us and we’ll do our best to assist.